Optimize service staff to minimize costs.
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.

Download Queuing Model Excel Now!| Expire after 7 days Buy Now (USD27) | Info
Published by Bizpep | Released on 16 Jul 2001

Queuing Model Excel

Links:

More items

Joboshare PS3 Video Converter 2.2.8.1119
Convert video for SONY PS3 (PlayStation3) MP4 - Download Now!

Joboshare DVD to WMV Bundle 2.1.8.1124
Rip DVD and video to WMV on Zune,Zen,PPC,Palm - Download Now!

WinQuota Pro - Disk Quota Utility 4.0.8
Rich disk quota management tool for Windows - Download Now!

Spyware Doctor Platnim 10.7.9
detects and cleans spyware - Download Now!

Acronis True Image Home 11
Complete disk imaging, file backup software - Download Now!

Submit Software by everyone | Advertising | Contact Us

Reasonable Software: NoClone - find & remove duplicate files; Spread - permission email marketing software