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Helpdesk & Remote PC
VersaSRS HelpDesk 3.2.3
Edit
FREE 100% Browser Based Help Desk System
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Download VersaSRS HelpDesk Now!|
Price: Free |
Info
Published by
VersaDev
| Released on 26 Jul 2006
Keywords/tags:
browser based
,
call centre
,
CASE MANAGEMENT
,
Contact Centre
,
CRM
,
help desk
,
incident
,
issue
,
issue management
,
issue tracking
,
self help
,
Service
,
Service request
,
support
,
thin client
,
Web Based
VersaSRS HelpDesk
Links:
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